We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 15 days from the date of purchase. However, all defective merchandise must be reported to us within 24 hours of delivery confirmation. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 15 days from the date of purchase. Return shipping will be paid by Go Baby Doll Kits. You may also return items for merchandise exchange, store credit or refund if you change your mind about the item once received. For these items, you, the buyer are responsible for return shipping charges. Please obtain an RMA number before returning any item or the return may be rejected. To obtain an RMA number, you must login to your account. Factory seconds kits and DVD's are not eligible for return. All other items must be in new and unused condition to be eligible for return. A 10% restocking fee may apply to some items.